Terms & Conditions

1. General Terms and Conditions

    1. The Arrival And Departure Times Mentioned On The Ticket Are Only Tentative Timings.
    2. Passengers are requested to arrive at the boarding point at least 15 min. before the scheduled time of departure.
    3. Bestbus is not responsible for any accidents or loss of passenger belongings.
    4. Bestbus is not responsible for any delay or inconvenience during the journey due to breakdown of the vehicle or other reasons beyond the control of Bestbus.
    5. Passengers are requested to call and reconfirm their pick up point and time information, etc.. on the service provider contact number mentioned on the ticket.
    6. Passengers are requested to carry the id proof at the time of boarding the bus.
    7. The bus operator reserves the right to change the customer's seat number.
    8. Cancellation ticket terms depends on operator cancellation policy.
    9. Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Bestbus relationship with you in relation to this website.
    10. The term Bestbus' or 'us' or 'we' refers to the owner of the website whose registered Travel Innovations, 102, Sri Sai Nilayam, Kondapur, Hyderabad. Bestbus is formed under a special act of Parliament and is a quasi-government body. The term 'you' refers to the user or viewer of our website.

2. Bestbus Wallet Related Terms and Conditions

    1. Bestbus Wallet is non-transferable amount.
    2. Wallet amount will be Expired after the 180 days of wallet credited.
    3. Bestbus is not responsible for your wallet amoount if you share your Logins with any others
    4. Wallet usage while booking any ticktes ism subject to Bestbus Wallet Usage Policy.
    5. Bestbus has the rights to change the Wallet usage percentage.

3. Hyderabad City Tour Related

    1. Ticket includes Only Transportation & Tour Guide (Doesn't include any Entry Tickets, Lunch nothing)
    2. This Ticket is Valid for Round Trip (Pick-up & Dropping)
    3. Pick-Up & Dropping be will through Non-A/C Vehicle & A/C Bus starts from Birla Mandir and up to end point NTR Gardens.
    4. AC & Non-A/C passengers will be separated at Birla Mandir (First Point) according to their bus types.
    5. There may be chance to convert A/C to Non-A/C (or) Non-A/C to A/C & the difference amount will be returned/charged accordingly.
    6. If you pay only "Advance Payment", remaining due amount should be pay by CASH only to the Driver while boarding into bus.
    7. There is no Cancellation for "Advance Payment".
    8. 'Cancellation Policy' is depends on the Travel Operator, Bestbus is not Responsible changes in Policy.
    9. Pick-up timings are tentative timings, there may be delay depending on the day of Traffic. (Bestbus is not responsible for the delay in Pick-Ups & Droppings due to TRAFFIC or any other reason)
    10. Travel Operator reserve the Right to Cancel the Service (Tour) at Emergency or any reasons at that Situations Betsbus is not responsible.
    11. When the Travel Operators Cancel the Service, the Full Ticket Amount will be Refunded within 5-10 Bank Working days.
    12. During the Fastivals season, due to heavy Bookings, there may be delay in Pick-up (and Dropping also), so the Passengers requested to get in touch with the Driver Printed in Ticket and also request to Co-operate with them.
    13. Betsbus.in is not Responsible for the Late pick-up or droppoing under any circumstances.
    14. While boarding into the bus, Passngers has to show their Ticket (SMS/Email ) otherwise not allowed. (No need of Print-out)
    15. After booking successfully, if the Ticket was not Received, they has to Contact our Customer care service & Request the Ticket SMS/Email...
    16. During the Festival Season or any cases if any of the Place listed is not open on the day, that will not covred.
    17. During the Pick-up & dropping, the passngers were shifted in different buses, please co-operate with travel operator.
    18. Bestbus.in is not Responsible for the LOSS of your belongings.
    19. Bestbus in not Responsible for any Accidents if any happen (we are not hopping).
    20. Entry Tickets at given in Bestbus.in were just information perpose, ther may be change in them which were not under the controle of Bestbus. (Decided by the Government)

4. Ramoji Film City Related (Transportation)

    1. This Ticket includes Only Transportation (Doesn't include any Entry Tickets )
    2. This Ticket is Valid for Round Trip (Pick-up & Dropping)
    3. From Pick-Up Point to Nampally(Travel Operator Head Office), Pick-Up & Dropping be will through Mini-Bus/Van that may be Non-A/C (or) A/C.
    4. AC & Non-A/C passengers will be separated at Nampally according to their bus types.
    5. There may be chance to convert A/C to Non-A/C (or) Non-A/C to A/C & the difference amount will be returned/charged accordingly.
    6. If you pay only "Advance Payment", remaining due amount should be pay by CASH only to the Driver while boarding into bus.
    7. There is no Cancellation for "Advance Payment".
    8. 'Cancellation Policy' is depends on the Travel Operator, Bestbus is not Responsible changes in Policy.
    9. Pick-up timings are tentative timings, there may be delay depending on the day of Traffic. (Bestbus is not responsible for the delay in Pick-Ups & Droppings due to TRAFFIC or any other reason)
    10. During the Fastivals season, due to heavy Bookings, there may be delay in Pick-up (and Dropping also), so the Passengers requested to get in touch with the Driver Printed in Ticket and also request to Co-operate with them.
    11. Betsbus.in is not Responsible for the Late pick-up or droppoing under any circumstances.
    12. While boarding into the bus, Passngers has to show their Ticket (SMS/Email ) otherwise not allowed. (No need of Print-out)
    13. After booking successfully, if the Ticket was not Received, they has to Contact our Customer care service & Request the Ticket SMS/Email...
    14. During the Carnival Seasons at Ramoji, Dropping will starts after 7:30 PM or 8:00 PM
    15. As this is common sharing bus, individual pick-up & individual Droppoing (Early seperate pick-up) is not possible.
    16. During the Pick-up & dropping, the passngers were shifted in different buses, please co-operate with travel operator.
    17. Bestbus.in is not Responsible for the LOSS of your belongings.
    18. Bestbus in not Responsible for any Accidents if any happen (we are not hopping).